PRIVACY POLICY

This Privacy Policy explains how personal data is collected, used, and protected while browsing this website.

The processing of personal data is carried out in accordance with Law No. 13.709/2018, the General Data Protection Law (LGPD), and other applicable regulations.

1. Data collected

While using the website, data provided directly by the user may be collected, such as:

• Name
• Email
• Telephone
• Information submitted via forms
• Information provided during contact requests, quotes, or bookings

Information related to browsing activity may also be collected automatically, such as:

• IP Address
• Type of device used
• Browser
• Operating system
• Pages accessed
• Date and time of access
• Origin of the visit
• Interactions performed on the website
• Clicking on links and buttons
• Information related to advertising campaigns
• Cookie identifiers and similar technologies

2. How we use the data

The information collected may be used for:

• Respond to contact requests
• Fulfill quote or reservation requests
• To provide the services requested by the user.
• Improve the browsing experience
• Evaluate the performance and functionality of the website.
• Generate access statistics
• Analyze the performance of marketing campaigns
• Measure conversions from ads
• Conduct advertising and remarketing campaigns, when permitted.
• Maintain website security
• Comply with legal and regulatory obligations

Data processing may occur based on user consent, contract execution or procedures related to contracting, compliance with legal obligations, legitimate interest, or other circumstances provided for in the LGPD (Brazilian General Data Protection Law).

3. Cookies

This website uses cookies and similar technologies to ensure its functionality, understand how visitors use its pages, improve the browsing experience, and measure campaign results.

The cookies used may include:

Necessary cookies

They are used for essential functionalities, security, and proper website operation.

Analytics cookies

They allow us to understand how visitors use the site, including pages accessed, origin of visits, devices used, and interactions performed.

Advertising cookies

They can be used for campaign measurement, conversion identification, audience creation, ad personalization, and remarketing actions.

You can manage or disable cookies directly in your browser settings. Disabling certain cookies may affect some functionalities and your browsing experience on the website.

When available, the user can also manage their preferences through the cookie notice or panel provided on the website.

4. Third-party technologies

This website may use third-party technologies for browsing analysis, results measurement, advertising, and remarketing.

These technologies can collect information about access, interactions, devices used, and actions performed during browsing, according to the user's cookie preferences.

5. Data sharing

Personal data is not sold.

When necessary, certain information may be shared with companies responsible for services used in the operation of the website and in activities related to customer service and hosting, such as:

• Analytics and advertising platforms
• Reservation and customer service systems
• Hosting and infrastructure providers
• Technology service providers
• Partners needed to provide the services
• Public authorities, when required by law

Sharing will be limited to the information necessary for each purpose.

6. International data transfer

Some technologies and services used on this website may be provided by companies that have infrastructure located outside of Brazil.

Therefore, certain data may be processed or stored in other countries, provided that applicable measures for the protection of personal data are observed.

7. Storage and security

The data will be kept for the period necessary to fulfill the purposes for which it was collected and to meet any legal or regulatory obligations.

Technical and administrative measures are adopted to protect information against unauthorized access, loss, alteration, disclosure, or misuse.

Despite the measures taken, no system connected to the internet can be considered completely risk-free.

8. Rights of the data subject

Under the LGPD (Brazilian General Data Protection Law), users may request information about the processing of their personal data, access or correct their information, and, where applicable, request the deletion, blocking, or anonymization of their data.

You may also request the revocation of previously given consent, where applicable.

Requests related to privacy and data protection can be made through the official customer service channels available on this website.

9. External Links

This website may contain links to third-party pages or services.

When accessing these environments, data processing will be subject to the privacy policies and conditions established by the respective entities responsible.

10. Changes to this Policy

This Privacy Policy may be updated whenever necessary to reflect changes in the technologies used, the services offered, or applicable legislation.

The most recent version will always be available on this page.

11. Contact

If you have any questions, requests, or concerns related to privacy and the processing of personal data, you can contact us through the official customer service channels available on this website.

Email: reservas@campobahia.com

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